Last updated: 20 July 2026
We want you to be satisfied with Astra. This Refund Policy explains when and how you can request a refund. Payments are processed by Paddle, our merchant of record.
Astra paid plans (Astra Build, Astra Ship, and Astra Crew) are billed monthly in advance. You can cancel at any time from your account; cancellation stops future charges and takes effect at the end of your current billing period. You keep access until that period ends.
If you are not satisfied, you may request a full refund within 14 days of your initial purchase or of a renewal charge. Contact us and we will process your refund to the original payment method.
Email astradev84@gmail.com from the address associated with your account, including your order details. Refunds are typically processed within 5–10 business days, depending on your payment provider and bank.
The Astra Dev plan is free and involves no charges, so no refund is required. You can explore Astra on the free plan before subscribing to a paid plan.
We may decline refund requests that fall outside the 14-day window, or where we detect abuse of the service or of this policy. Where required by applicable consumer law, your statutory rights are unaffected by this policy.
Questions about a refund? Contact us at astradev84@gmail.com.